Once orders are placed, they cannot be changed or modified. This is because of our prompt order processing procedure.
Once we receive your order, you will receive an acknowledgement email regarding placement and delivery of your order, including an order tracking number. If you do not receive this email acknowledgement, please contact us.
The order acknowledgement email does not mean the order has been processed though.
Your order will be accepted once your credit card payment is authorized.
We care about client satisfaction but given the nature of the product (it's perishable), we have a strict no return policy which means chocolates can’t be exchanged or returned.